Subscriptions Terms & Conditions

  • Subscription credits are non-refundable and must be used within the specified contract time.

  • Credit Rollover Policy: At the end of each cycle, you will retain any unused value on monthly subscriptions, plus receive your next installment.

  • If there's less than one appointment's worth of credit remaining, you will be charged the difference between the appointment cost and the remaining credit value.

  • Subscription Refund Policy: Monthly subscriptions do not receive refunds upon cancellation. For annual subscriptions, a full refund is only available if cancelled within 14 days of the initial purchase.

  • Subscription Cancelation: You can generally continue to redeem your existing balance (including rolled-over, unused appointments or value) until what would have been your next renewal date. However, the subscription code will not be reloaded with new, additional credit moving forward.

  • Credit Access Until Expiration: You will retain access to your existing, unused credits for the duration of the current billing cycle.

  • No Further Replenishment: Once the cancellation is processed, the subscription code will not add new credits or hours at the start of the next cycle.

  • Credit Rollover Behavior: If the subscription was set to "rollover remaining appointments" the unused balance remains available, but only until the final expiration date of the cancelled subscription.

  • Service End: After the billing cycle ends, the subscription code becomes inactive and can no longer be used for new bookings.

  • Active Appointments: If you have already used your rollover credits to book future appointments, those appointments are not automatically canceled.

  • Subscriptions cannot to be combined with other discounts, promotions, or coupons.

  • Subscriptions are non-transferable and resale is prohibited.

  • Subscriptions are not redeemable for cash.

  • You can check the balance of your subscription credit by logging into your account.

  • Subscritions may be purchased as printable Gift Certificate.

  • You can cancel your subscription at any time.