Subscriptions Terms & Conditions
Subscription credits are non-refundable and must be used within the specified contract time.
Credit Rollover Policy: At the end of each cycle, you will retain any unused value on monthly subscriptions, plus receive your next installment.
If there's less than one appointment's worth of credit remaining, you will be charged the difference between the appointment cost and the remaining credit value.
Subscription Refund Policy: Monthly subscriptions do not receive refunds upon cancellation. For annual subscriptions, a full refund is only available if cancelled within 14 days of the initial purchase.
Subscription Cancelation: You can generally continue to redeem your existing balance (including rolled-over, unused appointments or value) until what would have been your next renewal date. However, the subscription code will not be reloaded with new, additional credit moving forward.
Credit Access Until Expiration: You will retain access to your existing, unused credits for the duration of the current billing cycle.
No Further Replenishment: Once the cancellation is processed, the subscription code will not add new credits or hours at the start of the next cycle.
Credit Rollover Behavior: If the subscription was set to "rollover remaining appointments" the unused balance remains available, but only until the final expiration date of the cancelled subscription.
Service End: After the billing cycle ends, the subscription code becomes inactive and can no longer be used for new bookings.
Active Appointments: If you have already used your rollover credits to book future appointments, those appointments are not automatically canceled.
Subscriptions cannot to be combined with other discounts, promotions, or coupons.
Subscriptions are non-transferable and resale is prohibited.
Subscriptions are not redeemable for cash.
You can check the balance of your subscription credit by logging into your account.
Subscritions may be purchased as printable Gift Certificate.
You can cancel your subscription at any time.